Terms of Use
These terms apply to the AI Academy app and website ("AI Academy"), provided by B.S.O.E LTD, a company registered in England and Wales (company number 08938266) ("we", "us"). By creating an account or using AI Academy you agree to them. If you download AI Academy from the Apple App Store, Apple's Standard Licensed Application End User Licence Agreement also applies; if these terms conflict with it, these terms apply to the extent allowed.
1. Your account
- You sign in to AI Academy with a Microsoft account in our AI Academy directory. Your school, employer or programme may give you one, or you can create one: in the app (Create account), or when you subscribe on our website. We email you a link to set it up.
- You must be at least 13 years old. If you are under 18, you need permission from a parent or guardian.
- Keep your sign-in details private. You are responsible for what happens in your account.
- You can delete your personal account at any time in the app (Menu → Account → Delete account). Deleting your account removes your progress and saved work; see our Privacy Policy.
2. The All Access subscription
AI Academy's courses are available with AI Academy All Access, a single subscription that unlocks every course, Practice with AI and the other AI learning partners, the AI Tutor and hub tools, progress tracking and certificates. We do not sell individual courses. Without a subscription you can browse the course catalogue and course outlines.
Some courses guide you through free learning material from other providers, such as Microsoft Learn. Your subscription pays for our course structure, goals, practice, progress tracking and certificates — not for that material, which is linked (not copied) and remains free from its provider under its own terms.
If your school, employer or another organisation has arranged access for you, you do not need to subscribe while that arrangement lasts.
3. Subscriptions, renewal and cancellation
- Plans: All Access is available monthly or yearly. The price is shown in the app before you buy, in your local currency.
- Payment: In the app, payment is taken by Apple (App Store) or Google (Google Play) when you confirm your purchase. If you subscribe on our website, payment is taken in Nigerian naira by our payment provider, Paystack, and the same account gives you access in the app. You can cancel a website subscription from the link in Paystack's subscription email or by contacting us.
- Automatic renewal: Your subscription renews automatically at the end of each period, at the then-current price, unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
- Managing and cancelling: You can manage or cancel an in-app subscription at any time in your App Store or Google Play account settings (in the app: Menu → Subscription → Manage), and a website subscription from the link in your receipt email. Cancelling stops the next renewal; you keep access until the end of the period you have paid for.
- Free trials and offers, if offered, are explained before you buy. Any unused part of a free trial ends when you buy a subscription.
- Refunds for in-app purchases are handled by Apple or Google under their policies; for website purchases, contact us. This does not affect your statutory rights.
- Price changes: If the price changes, Apple or Google will tell you in advance and, where required, ask for your agreement.
4. AI features
AI Academy uses artificial intelligence to explain topics, set practice tasks, review your work and give feedback. AI can make mistakes. Use it to support your learning, check important facts, and don't rely on it for legal, medical, financial or other professional advice. Don't enter passwords, confidential work information or other people's personal details into AI features.
5. Acceptable use
Please use AI Academy for learning. Don't misuse it — for example by trying to break its security, share your account, copy or resell course content, use AI features to create harmful, abusive or unlawful content, or interfere with other learners. We may suspend accounts that break these terms.
6. Content and certificates
Course content belongs to us or our licensors and is for your personal learning. Material from other providers that our courses link to (for example Microsoft Learn) is provided by its owners under their own terms. Certificates show that you completed a course in AI Academy; they are not formal qualifications unless we say so.
7. Availability and changes
We work to keep AI Academy available and up to date, and we may add, change or retire courses and features. If we make a change that significantly reduces what your subscription includes, we will tell you in advance.
8. Liability
Nothing in these terms limits liability that cannot legally be limited, including for death or personal injury caused by negligence, or your rights as a consumer. Otherwise, we are not responsible for losses that were not foreseeable, or for business losses.
9. Changes to these terms
We may update these terms. We will change the date at the top and, for important changes, let you know in the app.
10. Law
These terms are governed by the laws of England and Wales. If you live elsewhere, you keep the protection of the mandatory laws of your country.
Contact
B.S.O.E LTD (company number 08938266) — john@bsoedu.org
See also our Privacy Policy.